FAQ Template | CodyHouse

FAQ & Contact Info


How to contact me

Phone

678-923-5866

Email

cayaknight98@gmail.com

I typically check my emails on Mondays, Wednesdays, and Fridays or whenever I have a bit of free time. If you wish to speak to me over the phone, I am available from noon to 10pm. If you wish to speak to my mom about being a possible donor, her cellphone number is 404-538-0126

  • Basics

  • How long does it take to make each product?

    Bonsai trees take the longest to complete. I spend about two hours just cutting up the 300 strands of wire I need. After that it's about two and a half to three hours of assembling. Peacocks can take anywhere from three hours to three day depending on the size. This is due to the painfully slow process of weaving a thin wire through the thicker wire. Bracelets are made with wire weaving as well therfore, they take around two and a half to three hour depending on whether or not multiple colors are being used. Small trees and Tree of Life Wall Decorations are about an hour of prep and an hour and a half to two hours of assembly. Butterflies and cats take around the same amount of time to make as a small tree.

  • Why can't I change the base wire color for Cat, Peacocks and Butterflies?

    Wire is unfortunately very expensive and sometimes, colored wire is difficult to find and trying to find it in thicker gauges only increases the diffuclty. However, if business goes well and profits are high, I will happily allow customers to customze the base wire as well.

  • Is it possible for me to order a miniature bonsai tree?

    Since bonsai trees are very intrecate and it takes a lot of wire to make them look full and balance, a small version would be a challenge to say the least. However, I have started some expeirmenting recently so there is a chance of small bonsai trees being up for sale in the future.

  • I'm not sure what colors look good together, for custom products.

    Trying to see which color go together can be tricky, here's I table to help you out

    Bonsai Tree, Small Trees, and Wall Decorations

     

    Matches

    Three Color Matches

    Red

    Pink, White, Clear

    Set 1: Red, Pink & White

    Set 2: Red, White & Clear

    Pink

    Green, Red, White, Clear, Purple

    Set 1: Pink, Green, & Clear

    Blue

    Purple, White, Clear, Smoky Grey Light Blue

    Set 1: Blue, Purple, & Clear

    Set 2: Blue, Clear, & White

    Set 3: Blue, Smoky Grey, & White

    Light Blue

    Purple, White, Clear, Smoky Grey Light Blue

    See Blue

    Green

    Pink, Purple, White, Clear, Smoky Grey

    Set 1: Green, Purple, & Clear

    Set 2: Green, Purple, & White

    Set 3: Green, Clear, & White

    Purple

    Pink, White, Clear, Green

    Set 1: Purple, Green, & Clear

    Set 2: Purple, White, & Clear

    White

    Pink, Red, Blue, Light Blue, Green, Purple, Clear, Smoky Grey

    Set 1: White, Red, & Pink

    Set 2: White, Blue, & Light Blue

    Set 3: White, Blue, & Clear

    Set 4: White, Green, & Clear

    Set 5: White, Green, & Purple

    Set 6: White, Purple, & Clear

    Set 7: White, Smoky Grey, & Clear

    Clear

    Pink, Red, Blue, Light Blue, Green, Purple, White, Smoky Grey

    Set 1: Clear, Blue, & Smoky Grey

    Set 2: Clear, Green, & White

    Set 3: Clear, Red, & Pink

    Set 4: Clear, Red, & White

    Smoky Grey

    Blue, Light Blue, Green, Purple, White

    Set 1: Smoky Grey, Clear, & Blue

    Set 2: Smoky Grey, White, & Green

    Smoky grey is smoky quartz and appears as a very light, translucent grey color

  • I'm not sure what colors look good together (cont.)

    Trying to see which color go together can be tricky, here's I table to help you out

    Cats, Butterflies and Peacocks

    Wire Colors

    Bead Matches                                                                                                                           

    Black

    Red, Pink, Green, Dark Green, Blue, Light Blue, Purple, Lavender, Orange, Yellow, Clear

    Silver

    Red, Pink, Green, Dark Green, Blue, Light Blue, Purple, Lavender, Orange, Yellow, Clear

    Gold

    Red, Green, Dark Green, Blue, Purple, Clear

    Bronze

    Yellow, Red, Green, Blue

    Red Copper

    Yellow, Red, Green, Blue

    Antique Brass

    Yellow, Red, Green, Blue

    Red

    Red, Yellow, Clear, Purple, Lavender

    Pink

    Red, Green, Dark Green, Clear, Purple, Lavender

    Blue

    Green, Dark Green, Clear, Light Blue, Purple, Lavender

    Light Blue

    See Blue

    Green

    Dark Green, Clear, Pink, Yellow

    Dark Green

    Green, Clear, Pink

    Purple

    Red, Clear, Lavender, Blue, Light Blue

    Lavender

    See Purple

    Orange

    Red, Yellow, Clear

     

  • Delivery

  • When will my order arrive?

    That depends on a number of factors inlcuding, but not limited to: when I finish, package, and ship your order, delays in the delivery service, weather, and season.

  • When will my order ship?

    Silmilar to the patience that I need to make each product, I implore customer to exhibit a similar level of it. Each product can takes hours to create and materials for them can take 3-7 days to be delivered. I try to get orders finished and shipped within a week but this time frame can and will increase around holidays. I am also in school at the moment so naturally, my school work will take prioirty.

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